A Renewed 1912 Pike Place: Reserved Entry and an Immersive Coffee Experience
Improving the Store Entry Experience
The new reservation-based entry system lets visitors spend their waiting time exploring the market instead of standing in a long line. Once inside, partners knowledgeable about coffee, the neighborhood, and the store’s history guide them through the experience.
The Role of Partners and Space
The updates also improve the behind-the-counter work experience, giving partners more time to showcase their coffee craft and share the brand’s story, while turning the original store’s sense of history into an experience customers can engage with.